Terms and Conditions

1. About Intelligence Quality

AIQ EDTECH & CONSULTING PRIVATE LIMITED operates under the brand name Intelligence Quality (IQ6Sigma) and provides professional training, educational programs, corporate training, and consulting services focused on quality management, process improvement, operational excellence, sustainability, and professional development.

Our services may include the following:

1.1 Lean Six Sigma Training

• Lean Six Sigma Green Belt
• Lean Six Sigma Black Belt
• Lean Six Sigma Master Black Belt, where offered
• Lean Six Sigma Champion
• Other Lean Six Sigma and process improvement programs

1.2 ISO Standards and Management Systems

• ISO 9001 – Quality Management Systems
• ISO 14001 – Environmental Management Systems
• ISO 27001 – Information Security Management Systems
• ISO 45001 – Occupational Health and Safety Management Systems
• Other ISO standards training and management system programs offered by us

1.3 ESG and Sustainability Training

• Environmental, Social and Governance (ESG) training
• ESG frameworks and sustainability reporting
• Greenhouse gas accounting and carbon footprint concepts
• Sustainability practices and ESG-related programs

1.4 IATF 16949 Training

• IATF 16949:2016 Internal Auditor Course
• Related automotive quality management system training, where offered

1.5 Artificial Intelligence (AI)

• Artificial Intelligence-related training programs
• AI applications in business, quality management, and process improvement, where offered

1.6 Total Productive Maintenance (TPM)

• Total Productive Maintenance training
• Equipment effectiveness and maintenance improvement
• Related operational excellence programs, where offered

1.7 New 6 Core Tools

• Training on the New 6 Core Tools
• Related quality planning, quality assurance, and automotive quality tools, where offered

1.8 Corporate Training and Professional Development

• Customized corporate training programs
• Industry 5.0 and related professional development
• Quality management and continuous improvement
• Data analysis, problem-solving, and process improvement tools
• Other professional training programs advertised on our website

1.9 Consulting and Business Improvement Services

Depending on the engagement, our consulting services may include:

• Lean deployment and Lean Six Sigma implementation
• 5S implementation
• Process improvement and operational excellence
• EBITDA improvement initiatives
• Cash conversion cycle reduction
• Total Productive Maintenance (TPM)
• Design thinking and innovation
• Intelligent dashboards, data analysis, and process automation
• Corporate improvement projects and related consulting support

The availability, scope, delivery method, and terms of individual services may vary. Not every program or service is available at all times. Details of specific offerings will be provided through the relevant course page, proposal, quotation, or official communication from Intelligence Quality.

2. Use of the Website

You agree to use our website only for lawful purposes and in accordance with these Terms and Conditions.

You must not:

• Use the website for unlawful, fraudulent, or unauthorized activities.
• Submit false, misleading, or unauthorized information through our forms.
• Attempt to gain unauthorized access to our website, servers, databases, or related systems.
• Interfere with the website's security, performance, or functionality.
• Introduce malicious software, viruses, or other harmful code.
• Copy, reproduce, distribute, or commercially exploit website content without authorization.
• Use our website in a manner that infringes the rights of Intelligence Quality or any third party.

We reserve the right to restrict or suspend access where reasonably necessary to protect our website, users, or business interests, subject to applicable law.

3. Course Information and Registration

We make reasonable efforts to ensure that information published on our website regarding courses, schedules, fees, training formats, eligibility requirements, and learning objectives is accurate and up to date.

Course information is provided for general guidance and may be updated when necessary.

Submitting an enquiry through our website does not automatically constitute a confirmed registration or guarantee a place in a training program.

Registration may be subject to availability, completion of the required registration process, applicable payment requirements, and confirmation from our team.

Participants are responsible for providing accurate contact and registration information.

We reserve the right to make reasonable changes to course schedules, trainers, delivery methods, course content, and related arrangements. Where a change materially affects a confirmed registration, we will communicate it to affected participants where reasonably practicable.

4. Training Delivery and Participation

Our programs may be delivered through classroom sessions, live online sessions, on-site corporate training, or customized arrangements, depending on the course or engagement.

Participants are responsible for ensuring that they have the equipment, internet connectivity, software, and other resources reasonably required for their chosen training format.

Participants are expected to attend sessions, participate appropriately, and comply with any course-specific instructions communicated by our team.

Access to training sessions, learning resources, recordings, and other course materials may be subject to the conditions specified for the relevant program.

Any attendance requirements, assessment procedures, project requirements, or course completion criteria will be communicated where applicable.

5. Course Fees and Payments

Course fees, payment instructions, and applicable payment terms will be communicated through the relevant course page, registration process, quotation, invoice, or official communication from Intelligence Quality.

Participants and corporate clients are responsible for completing payments in accordance with the terms communicated for the relevant service.

Applicable taxes and additional charges, where relevant, will be communicated as part of the payment process.

Registration for a paid program and access to associated services may be subject to successful payment and confirmation.

For corporate training and consulting engagements, the applicable fees, scope of work, deliverables, payment milestones, and other commercial conditions may be specified in a separate proposal, quotation, purchase order, or service agreement.

Where a separate written agreement applies, its terms will govern the relevant commercial arrangements to the extent of any inconsistency with these website terms.

6. Cancellation, Rescheduling, and Refunds

Requests relating to course cancellations, participant substitutions, rescheduling, transfers, or refunds will be handled in accordance with the applicable policy communicated by Intelligence Quality for the relevant program or service.

Participants should contact our team to clarify the applicable conditions before completing registration or payment.

Intelligence Quality reserves the right to reschedule or cancel a training program when reasonably necessary. If a program is cancelled or materially rescheduled, affected participants will be informed of the available options in accordance with the applicable policy and law.

For corporate training and consulting engagements, cancellation and rescheduling conditions may be governed by the relevant proposal, purchase order, or service agreement.

Nothing in these Terms and Conditions excludes or limits any rights or remedies that cannot legally be excluded or limited.

7. Certification and Course Completion

Where a training program includes a certificate, its issuance may be subject to the applicable attendance, assessment, examination, project, or course completion requirements.

Certification requirements and the organization responsible for issuing a certificate depend on the specific program.

Participation in a training program does not automatically guarantee certification, accreditation, professional recognition, employment, promotion, or any particular career outcome.

Any claims relating to certification, accreditation, recognition, or examination requirements are subject to the specific program conditions and the applicable issuing or accrediting organization's requirements.

Participants are responsible for fulfilling the eligibility and completion requirements communicated for their chosen program.

8. Employment and Placement Disclaimer

Intelligence Quality provides professional training and educational programs designed to develop participants' knowledge, skills, and understanding of relevant subjects.

While our programs may help participants improve their professional skills and career prospects, Intelligence Quality does not guarantee job placement, employment, recruitment, promotion, salary increases, or employment with any particular company or organization, including multinational corporations or other large organizations.

Any career guidance, placement assistance, job-related information, or employment opportunities communicated by us are subject to availability and the applicable terms of the relevant program. Participation in training programs does not guarantee an interview, job offer, or employment outcome.

Employment decisions are made independently by employers based on their recruitment criteria, business requirements, and selection processes.

Participants are responsible for their own job applications, interviews, qualifications, and career decisions.

9. Consulting Services and Business Outcomes

Our consulting services are designed to support organizations in areas such as process improvement, operational efficiency, quality management, productivity, and business performance.

The scope of consulting work, deliverables, implementation responsibilities, timelines, and commercial terms may be specified in a separate written agreement.

Recommendations, assessments, training, and improvement methodologies are provided based on the information available and the agreed scope of work.

Actual business outcomes may depend on factors including the client's operating environment, available data, management decisions, resource allocation, and implementation of recommendations.

We do not guarantee specific financial results, cost savings, productivity improvements, certification outcomes, or other business results unless expressly agreed in writing.

10. Training Recordings, Testimonials, and Promotional Use

Intelligence Quality may record online training sessions, webinars, demonstrations, and other educational activities for educational, administrative, and quality-related purposes.

Photographs, video recordings, participant feedback, testimonials, and other content relating to our training programs may be used for educational, promotional, and marketing purposes, including publication on our website, social media channels, digital platforms, and marketing materials, subject to applicable privacy requirements and appropriate permissions or other lawful authorization.

Where required, we will obtain consent or other appropriate authorization before publicly using identifiable participant recordings, photographs, or testimonials.

We aim to respect participant privacy and handle personal information in accordance with our Privacy Policy and applicable law.

Access to training recordings may be restricted to authorized participants or other authorized users, depending on the purpose for which the recordings were created.

Participants must not reproduce, distribute, publish, or commercially exploit restricted training recordings or course materials without authorization.

Participants who have questions or concerns about the use of their photographs, recordings, testimonials, or feedback may contact Intelligence Quality using the contact details provided on our website.

11. Intellectual Property Rights

Unless otherwise stated, website content, including text, logos, graphics, photographs, videos, course descriptions, presentations, documents, designs, and other materials, is owned by or licensed to AIQ EDTECH & CONSULTING PRIVATE LIMITED or the relevant rights holder.

You may access and use website content for personal, informational, and authorized educational purposes.

Without prior written permission from the relevant rights holder, you must not reproduce, republish, distribute, modify, sell, or commercially exploit protected website content or training materials.

Training materials provided to registered participants are intended for the permitted use specified by the relevant program.

Participants and clients must not share restricted materials, reproduce proprietary resources, or distribute training content for commercial purposes without appropriate authorization.

Unauthorized use of intellectual property may result in action under applicable law.

12. Enquiries, Downloads, and Communications

When submitting an enquiry, requesting a quotation, registering for a course, requesting examination dates, or downloading resources from our website, you agree to provide accurate and complete information to the best of your knowledge.

We may collect and use the information you provide through website forms and other communication channels for the following purposes:

• Course Enquiries: Responding to enquiries about Lean Six Sigma, ISO standards, ESG, AI, TPM, IATF 16949, New 6 Core Tools, and other training programs offered by Intelligence Quality.
• Examination Date Enquiries: Providing information about examination schedules, upcoming training batches, assessment dates, registration deadlines, and related program details.
• Brochure Downloads: Providing course brochures, program descriptions, training schedules, and other informational materials.
• Sample Certificate Downloads: Providing sample certificates for reference to help visitors understand the certificate format associated with relevant training programs.
• Case Study Downloads: Providing case studies, business improvement examples, and other educational resources relating to quality management, Lean Six Sigma, operational excellence, and related subjects.
• Registration and Quotation Requests: Processing course registrations, responding to quotation requests, and communicating relevant fees and payment information.
• Training and Consulting Services: Coordinating training programs, corporate training enquiries, consulting requests, and related services.
• Customer Support: Responding to questions, providing requested information, and communicating service-related updates.
• Promotional and Marketing Communications: Sharing information about relevant courses, upcoming training batches, webinars, events, and other services where permitted by applicable law.

12.1 Downloads and Informational Resources

Brochures, sample certificates, case studies, course materials, and other resources made available for download are provided for informational, educational, or reference purposes, unless otherwise stated.

Downloading a resource does not automatically constitute course registration, confirm eligibility for certification, guarantee admission to a training program, or create a contractual relationship with Intelligence Quality.

Sample certificates are illustrative examples only and must not be represented as actual certificates issued to the person downloading them.

All downloadable materials remain subject to the applicable intellectual property rights and must not be reproduced, modified, distributed, or commercially exploited without appropriate authorization.

12.2 Examination Dates and Course Information

Examination dates, training schedules, and related information provided through our website or in response to an enquiry are subject to availability and confirmation.

Submitting an examination date enquiry does not automatically reserve a place, confirm an examination booking, or guarantee participation in a particular batch.

Visitors should obtain confirmation from Intelligence Quality before making arrangements based on a proposed training or examination date.

12.3 Marketing Communications

Where permitted by applicable law, we may use the contact details provided by visitors to share relevant course information, upcoming batches, training opportunities, promotional offers, and other updates about our services.

Where consent is required, we will obtain the appropriate consent before sending such communications. Recipients may opt out of promotional communications where applicable.

12.4 Accuracy of Information

You are responsible for ensuring that the information submitted through enquiry, registration, examination date request, or download forms is accurate and up to date.

Submitting an enquiry or downloading a resource does not, by itself, constitute a confirmed purchase, course registration, examination booking, or consulting engagement.

The collection, use, storage, and processing of personal information submitted through these activities are subject to our Privacy Policy and applicable law.

13. Privacy and Personal Information

We respect the privacy of individuals who visit our website or contact us regarding our services.

Personal information collected through our website may include information submitted through enquiry forms, registration forms, and other communication channels.

We process personal information for purposes such as responding to enquiries, managing registrations, delivering services, communicating with customers, and other purposes described in our Privacy Policy.

Please review our Privacy Policy for further information about how personal information is collected, used, disclosed, retained, and protected.

14. Careers and Job Applications

Intelligence Quality may publish job openings and accept applications through its website. By submitting a job application, you confirm that the information and documents provided are accurate to the best of your knowledge.

Application details, including contact information, employment history, and uploaded CVs, may be used to evaluate your application, communicate with you regarding recruitment, and carry out related hiring activities.

Submitting an application does not guarantee an interview or employment. Intelligence Quality reserves the right to review applications and make recruitment decisions based on its requirements.

Personal information collected through job applications will be handled in accordance with our Privacy Policy and applicable law.

15. Third-Party Services and External Links

Our website may contain links to third-party websites, payment platforms, communication tools, analytics services, or other external resources.

These services may operate under their own terms and privacy policies.

We do not control all third-party websites or services and are not responsible for their independent content, availability, security, or practices.

Your use of third-party websites and services is subject to the applicable terms and conditions of those providers.

16. Website Availability and Accuracy

We make reasonable efforts to maintain the availability and accuracy of our website. However, we do not guarantee uninterrupted access or that the website will always be free from errors or technical issues.

Website content is provided for general informational purposes and may occasionally be incomplete, outdated, or subject to change.

We reserve the right to update, modify, suspend, or discontinue any part of the website when reasonably necessary.

17. Limitation of Liability

To the extent permitted by applicable law, Intelligence Quality shall not be liable for losses arising from temporary website interruptions, reliance on general informational content, or the independent acts or omissions of third-party service providers, except where liability cannot legally be excluded or limited.

Nothing in these Terms and Conditions excludes or limits liability for matters where such exclusion or limitation is prohibited under applicable law.

Any additional limitations relating to a specific training program or consulting engagement will be subject to the applicable agreement and law.

18. Indemnification

To the extent permitted by applicable law, you may be responsible for losses, claims, or reasonable expenses arising from your unlawful use of the website, your material violation of these Terms and Conditions, or your infringement of another person's rights.

This provision applies only to the extent permitted by applicable law and does not exclude liability for our own acts or omissions where we are legally responsible.

19. Changes to These Terms and Conditions

We may update these Terms and Conditions from time to time to reflect changes in our services, business practices, or applicable legal requirements.

Any revised version will be published on this page with an updated revision date.

The revised terms will apply from the date they become effective, subject to applicable law and any specific requirements relating to existing agreements.

20. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by the laws of India.

Subject to applicable law, disputes arising out of or relating to these Terms and Conditions shall be subject to the jurisdiction of the competent courts in Chennai, Tamil Nadu, India.

21. Contact Information

For questions or concerns regarding these Terms and Conditions, or to request further information about our services, please contact us using the details below.

By accessing or using our website and services, you acknowledge that you have read these Terms and Conditions.

These Terms and Conditions should be read together with our Privacy Policy and any additional terms communicated for specific training programs or consulting engagements.